Order and payment records are used to verify purchases, recharges, renewals, and balance changes. The backend usually displays purchase records, recharge orders and wallet records separately to facilitate checking whether the payment has been received.

Recommended viewing sequence

• Purchase record: Confirm whether the proxy package is purchased successfully.
• Recharge order: Confirm the recharge payment status.
• Wallet records: View balance changes, consumption and deduction records.
• My proxy: Confirm whether the package has been activated and parameters can be extracted.

What to do if the status is abnormal

If the payment has been completed but the background has not been updated for a long time, please take a screenshot to save the order number, payment time and amount, and then contact support for verification. Do not submit multiple orders with the same amount repeatedly to avoid complications in subsequent accounting.

Related backend entrance

Please enter "Store" to purchase and renew. Please enter "My Proxy" to view and copy proxy parameters. To check the payment status, please check "Purchase Records", "Recharge Orders" and "Wallet Records". If the backend display is different from this article, please refer to the current backend page.

Confirm the

Before formal batch use, it is recommended to use a browser or a command to complete the connection test to confirm that the exit IP, target region, protocol and business software configuration are all normal. If you need support assistance, please provide the proxy type, target region, error message and test time.