Could not connect

When the proxy cannot be connected, it is usually necessary to check the network environment, proxy parameters, protocol selection and account status at the same time. It is recommended to test using the command line first, and then troubleshoot the browser or software configuration.

Quick check

  • confirms that the package is still within the validity period, the dynamic category has GB traffic remaining, and the static category IP has not expired.
  • Confirm that the host, port, username, and password are copied completely without extra spaces.
  • Select the HTTP or SOCKS5 protocol consistent with the background in the software.
  • If your connection is abnormal in the network environment in mainland China, it is recommended to switch to an environment that can access overseas networks and then test again.

Command line test

curl -x username:password@host:port https://ipinfo.io/json

If the command line can return the exit IP, but the browser or business software fails, the problem is probably in the software proxy settings; if the command line also fails, please reset the credentials and test again.

Please enter "Store" to purchase and renew. Please enter "My Proxy" to view and copy proxy parameters. To check the payment status, please check "Purchase Records", "Recharge Orders" and "Wallet Records". If the backend display is different from this article, please refer to the current backend page.

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