If you buy the wrong package, please stop using it as soon as possible and contact support to explain the situation. Whether the plan can be adjusted, refunded or replaced needs to be confirmed based on the order status, usage and platform policies.

Please provide your

• account email when contacting us.
• Order number and purchase time.
• The name of the package purchased by mistake.
• The product type or package you wish to adjust to.

Orders that have been heavily used are generally more difficult to process, so you should contact support as soon as possible after discovering the problem.

Related backend entrance

Please enter "Store" to purchase and renew. Please enter "My Proxy" to view and copy proxy parameters. To check the payment status, please check "Purchase Records", "Recharge Orders" and "Wallet Records". If the backend display is different from this article, please refer to the current backend page.

Confirm the

Before formal batch use, it is recommended to use a browser or a command to complete the connection test to confirm that the exit IP, target region, protocol and business software configuration are all normal. If you need support assistance, please provide the proxy type, target region, error message and test time.