When the network times out or cannot be connected, first use the minimum configuration to test whether the proxy is available, and then troubleshoot the business software. Don’t locate problems in complex automated processes from the beginning.
Troubleshooting steps
- Confirm that the package is valid and the voucher is correct.
- Switch HTTP and SOCKS5 protocol testing.
- Change the network environment, especially when it is not possible to directly connect to overseas networks.
- Test the egress IP using the command line.
- Confirm that there are no limitations or glitches on the target website itself.
curl -x username:password@host:port https://ipinfo.io/jsonRelated backend entrance
Please enter "Store" to purchase and renew. Please enter "My Proxy" to view and copy proxy parameters. To check the payment status, please check "Purchase Records", "Recharge Orders" and "Wallet Records". If the backend display is different from this article, please refer to the current backend page.
Confirm the
Before formal batch use, it is recommended to use a browser or a command to complete the connection test to confirm that the exit IP, target region, protocol and business software configuration are all normal. If you need support assistance, please provide the proxy type, target region, error message and test time.