You can view purchase records, recharge orders and wallet records in the background to check payment and package status. If additional proof of payment is required, please contact support to confirm if it can be processed as per the order information.

It is recommended to provide

• account email when contacting us.
• order number.
• Payment amount and time.
• The order range that requires a voucher.

The voucher type is not displayed in the background. Please do not assume that it will be automatically generated by default. It is recommended to contact support first for confirmation.

Related backend entrance

Please enter "Store" to purchase and renew. Please enter "My Proxy" to view and copy proxy parameters. To check the payment status, please check "Purchase Records", "Recharge Orders" and "Wallet Records". If the backend display is different from this article, please refer to the current backend page.

Confirm the

Before formal batch use, it is recommended to use a browser or a command to complete the connection test to confirm that the exit IP, target region, protocol and business software configuration are all normal. If you need support assistance, please provide the proxy type, target region, error message and test time.